After reading the article How to Create and Manage the Perfect Facebook Page for Your Business: The Complete A to Z guide I started thinking how can we utilize the power of Facebook pages in travel & tourism industry. I came up with five recommendations on how to make the most out of your Facebook page.
1. Use the Facebook page to talk about your brand
Try to create custom landing pages with Facebook timeline’s custom app. They are a great way to keep tour customers engaged with your company and inform them what is new. You can create landing page about anything that you think your customers will be interested in. There are 4 main types of landing pages:
1. Like Our Page
2. Make A Purchase (or participate in a promotion)
3. Visit Our Website
4. Experience Our Brand
One of the main uses of the custom page app on Facebook is creation of customised landing pages for an advertising or promotional campaigns.
2. Post Inspiring photos
Everybody loves to see beautiful photos. Posts with photos have higher engagement than posts that contain only text. Show customers what you have to offer if they stay in your hotel: beautiful pools, spa, natural beauties, beaches, exclusive restaurants. Use professional photos to make it irresistible. Use of inspirational photos is also recommended for airliners, which can highlight the scenery in various destinations. Encourage your customers to post their photos of scenery on your Facebook page and drive engagement even further.
3. Combine different types of content
Customers love to see different types of content on your Facebook page. Text posts can be great but try to combine them with videos, photos, travel tips, reviews. Terranea Resort in California posts videos from weddings that have happened on their beachfront, which shows that resort is ideal wedding site. Funny and original.
4. Host contests and give prizes
Everybody loves winning so make sure that you include contests and giveaways. You can offer free night in a hotel, voucher for spa, discount or free miles, free drinks – doesn’t matter, contests are a great way to engage your community! Asking fans to submit something as a part of contest entry (photos, videos, feedback…) is even better.
5. Use Facebook bookings
Customers prefer if booking can be as easy as possible. Enable them to make a booking without leaving Facebook! Here are some examples of online booking forms on Facebook page for an airplane tickets.
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